If you’re in Kansas City, and you’ve eaten at Gates, you’ve heard that phrase. It’s part of their brand. You walk in the door and hear the refrain “Hi – May I Help You” over and over. It’s not “Hello, may I be of service” or “Hi, what can I get you”. Its ALWAYS say [...]
Jun
8
2010
8
2010
Mar
8
2010
8
2010
Four Things You Can’t Recover
*This post is the work of Barbara J Bruno and was so good I had to share it. So without further introduction here it is….
When I received an email with the topic “Four Things You Can’t Recover”, it sparked my interest. It’s also interesting how these apply to our Profession.
Four things you can’t [...]
Feb
17
2010
17
2010
I work well with others
I wish Gary Larson was still doing the Far Side. Good stuff. I have asked thousands of people what their strengths are and almost universally one of the answers is “I’m good with people”. That is not a good answer because interviewers hear over and over and over. A better way of handling that question [...]
Jan
28
2010
28
2010
Give First
If you ask Chad Snider what the secret to networking is, his response would be “Give First, Give More, Give Often”. If you want to build strong personal and professional relationships you need to bring something to the table that the other person needs. Anyone that has ever been to Gates BBQ can take a [...]
Jan
21
2010
21
2010
You want me to do WHAT?!
Have you ever been sitting at your desk when your boss unexpectedly asks to speak to you in their office? In this economic environment even that simple “may I see you for a moment please?” can raise your blood pressure 20 points.
You cautiously sit down expecting the worst and your boss drops a different kind [...]
Aug
27
2009
27
2009
Maybe Geese aren’t all that bad
I spend a lot of my free time in the summer hanging out at the lake. There’s one thing I don’t like about the lake – the Canadian Geese. Nothing against Canada mind you, but they can have their geese back. They propagate like rabbits and in my opinion are quite over populated. They crap [...]